Categories: Information TechnologyJob DescriptionPosition Purpose:Under administrative direction, leads the development and establishment of quality assurance standards, procedures and measures for the information technology services. Assists with gathering and analyzing data in support of business cases, proposed projects, and system requirements, which includes writing test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems. Applies proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.Principal Duties and Responsibilities:Essential Functions:1) Develops and establishes quality assurance procedures, measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.2) Ensures that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues.3) Prepares and delivers reports, recommendations or alternatives that address existing and potential trouble areas in IT systems and projects across the Enterprise.4) Leads the development of change control processes, practices, and guidelines for new and existing technologies.5) Collaborates with software/systems personnel in application testing, such as system, unit regression, load and acceptance testing methods.6) Creates and executes test plans and scripts that will determine optimal application performance according to specifications.7) Makes recommendations for applications improvements to programmers and application developers; communicates test progress, test results, and other relevant information to project stakeholders and management.8) Assists manager in a liaison capacity with vendors and suppliers to assess applications and/or systems under consideration for purchase.9) Analyzes documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.10) Tests any new software to ensure its integration into Gulfstreams system meets functional requirements, system compliance, and technical specifications; analyzes test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws1) Cultivates and disseminates knowledge of quality assurance best practices.12) Conducts internal audits to measure and assure adherence to established QA standards for software development, application integration and information system performance, as well as corresponding documentation.13) Participates in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems or applications.Additional Functions:1) Performs other duties as assignedA credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or transfer.Other Requirements: 1) Good knowledge of information systems used to support manufacturing to include an understanding of integrated systems.2) Knowledge of IT system environments/platforms and development tools.
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