* Minimum typing skills of 35 wpm
* High level working knowledge of all Software, programs and equipment
* Knowledge of function and relationships within a hospital environment preferred
* Advance Customer service skills and experience
* Ability to work in a fast paced environment
* Ability to receive and express detailed information through oral and written communications
* Course in Medical Terminology required
* Advanced Understanding of Third Party Payor requirements preferred
* Advanced Understanding of Compliance standards preferred
* Advanced Patient Liability Collection performance and high achievement in productivity. * Must be crossed trained in all Patient Access service areas. * Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
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