, safe and registers) to ensure the store has appropriate funds for daily/weekly business needs
* Ensures store is a neat, clean and safe environment for all employees
* Ensures participation in community involvement to drive brand awareness and loyalty
* Communicates feedback to manager regarding sales and sales-support team member performance
* Maintains company standards of neat, clean and organized sales floor, cashwrap and fitting room areas
* Provides in-the-moment coaching on sales floor to staff to reward good behavior and to redirect when needed
* Trains and coaches Customer Experience team members to meet productivity standards
* Provides on-the-job training to all employees on company initiatives and standards to ensure that everyone fully understands company direction
* Communicates and manages floor coverage as Leader On Duty (LOD)
* Reports to Customer Experience Manager
* Creates teams and partnerships with all members of the leadership team
* Supervises some of the sales and sales support associates as determined by manager
* Ability to model professional behavior, as outlined in the Code of Business Conduct, at all times
* Ability to communicate effectively with staff and management, even under pressure
* Ability to follow written and verbal instruction
* Ability to give basic direction to associate level employees
* Ability to create a positive work environment
* Ability to listen to feedback and take constructive action
* Ability to effectively communicate with all levels of staff
* Ability to demonstrate excellent customer service when on the sales floor
* Ability to motivate associates to proactively perform replenishment tasks which result in the customers satisfaction
* Previous experience in retail preferred
* Open availability and flexibility to work nights and weekends, including opening and closing shifts to meet the needs of the business Source: http://www.localhelpwanted.net/savannah/job/Assistant-Customer-Experience-Manager--Gap--Oglethorpe-Mall--SAVANNAH-GA-31405-USA/lhw-e0-20004167
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