Review change requests in order to identify potential conflicts and resource shortfalls and make recommendations ? Participate in change advisory board meetings to discuss the impact on production systems of proposed changes and make recommendations ? Update procedure manuals and documentation for use by Change and Release Management staff ? Review documentation associated with proposed changes, including information for their release into production, in order to ensure completeness and compliance with Change and Release Management processes ? Review deployment/release plans and strategies and determine impact on our systems ? Review project documentation in order to draft deployment/release plans and strategies Experience in having implemented IT change and Release Management processes based on ITIL; having worked within an established Change and Release Management process. Undertaken projects aimed at reviewing deployment/release plans and strategies and preparing system impact analysis. The candidate should have an ITIL Foundation certificate.
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