ITIL / ITSM Process Lead Location: Savannah, GA
Responsibilities: Lead and guide the team of process managers
Search, for continuous service opportunities Initiate and drive SIPs to closure
Coordinate amongst individual Process owners and service delivery stakeholders
Coordinate between technical experts of tools, process owners and process implementers
Own at least design and operations of one process
Act as a consultant, guide and trainer for IT staff for any process related concerns Skills & Education
4 year graduate degree
ITIL certified; SME of IT processes
Strong communication skills
Strong negotiating skills
8-10 year total experience; 5+ years of process implementation and operations experience Source: http://www.bullhornreach.com/job/322417_itil-itsm-process-lead-savannah-ga-savannah-ga?utm_source=backpage.com&utm_medium=referral&utm_content=job&utm_campaign=feeds1
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