Job OverviewResponsible for engaging customers in a retail location and drivingsales of Comcast's services including HDTV, high speed internet, homesecurity, wireless cards, and digital telephone services. Educate,excite, and assist consumers by helping them understand the benefit ofthese services and selling the best possible solution to meet theirneeds. Communicate these advantages to consumers and place an order on their behalf at a designated location inside the retail store.Tasks- Provide strong understanding and enthusiasm around technology,especially around Comcast products and services.- Sell with passion and engage new and existing customers in a highquality experience which enables them to make informed purchasedecisions.- Maintain high energy and detailed sales product knowledge includingcompetitive information.- Provide superior customer service with all customer interactions.- Meet or exceed sales quotas in accountability based culture.- Proactively retain existing customers from canceling service by usingretention techniques.- Evaluate customer's potential product needs and make appropriaterecommendations.- Process payments and equipment transactions in order to maximize thecustomer experience.- Work in a fast, high volume environment and maintain a positive I cando attitude.- Regular, consistent and punctual attendance.
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